{"id":3622,"date":"2025-09-20T15:24:20","date_gmt":"2025-09-20T13:24:20","guid":{"rendered":"https:\/\/swazidailynews.com\/?p=3622"},"modified":"2025-09-20T15:24:20","modified_gmt":"2025-09-20T13:24:20","slug":"passengers-stranded-at-heathrow-other-european-airports-after-cyberattack","status":"publish","type":"post","link":"https:\/\/genesisekucalenimedia.com\/edn\/3622\/lifestyle\/travel\/passengers-stranded-at-heathrow-other-european-airports-after-cyberattack\/","title":{"rendered":"Passengers stranded at Heathrow, other European airports after cyberattack"},"content":{"rendered":"<p data-start=\"211\" data-end=\"392\">A cyberattack targeting a provider of check-in and boarding systems caused widespread disruption at major European airports on Saturday, delaying flights and stranding passengers.<\/p>\n<p data-start=\"394\" data-end=\"619\">London\u2019s Heathrow, Europe\u2019s busiest hub, confirmed delays and cancellations after Collins Aerospace \u2014 a global supplier of airline IT systems \u2014 reported what its parent company RTX described as a \u201ccyber-related disruption.\u201d<\/p>\n<p data-start=\"621\" data-end=\"881\"><strong data-start=\"621\" data-end=\"653\">Brussels and Berlin Hit Hard<\/strong><br data-start=\"653\" data-end=\"656\" \/>Brussels Airport and Berlin Airport said automated check-in and baggage drop systems had been knocked offline, forcing staff to switch to manual operations. Brussels reported 10 cancellations and average delays of one hour.<\/p>\n<p data-start=\"883\" data-end=\"1072\">\u201cThe incident has a large impact on the flight schedule and will unfortunately cause delays and cancellations,\u201d the airport said in a statement, adding that the problem began late Friday.<\/p>\n<p data-start=\"1074\" data-end=\"1198\">Berlin Airport also warned of longer waiting times, while Frankfurt, Germany\u2019s busiest hub, said it had not been affected.<\/p>\n<p data-start=\"1074\" data-end=\"1198\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-3625 aligncenter\" src=\"https:\/\/genesisekucalenimedia.com\/edn\/wp-content\/uploads\/2025\/09\/GIUKLXUYNNPLPKFTO755WB5WGQ.jpg\" alt=\"\" width=\"1227\" height=\"920\" \/><\/p>\n<p data-start=\"1200\" data-end=\"1524\"><strong data-start=\"1200\" data-end=\"1235\">Passengers Left Without Answers<\/strong><br data-start=\"1235\" data-end=\"1238\" \/>At Heathrow, travellers described confusion and poor communication from airlines.<br data-start=\"1319\" data-end=\"1322\" \/>Tereza Pultarova, a journalist waiting to fly to Amsterdam, told the BBC: \u201cThe airline I\u2019m with doesn\u2019t have a service desk here, so we\u2019ve been left in the dark. It\u2019s been chaos and very frustrating.\u201d<\/p>\n<p data-start=\"1526\" data-end=\"1840\">In Berlin, passenger Kim Reisen said travellers were only told there had been \u201ca technical fault.\u201d Another, Siegfried Schwarz, expressed disbelief that airports remained so vulnerable. \u201cI find it inexplicable that, with today\u2019s technology, there\u2019s no way to defend yourself against something like this,\u201d he said.<\/p>\n<p data-start=\"1526\" data-end=\"1840\">[embedyt] https:\/\/www.youtube.com\/watch?v=bNuu2cxM5OM[\/embedyt]<\/p>\n<p data-start=\"1842\" data-end=\"2083\"><strong data-start=\"1842\" data-end=\"1862\">Airlines Respond<\/strong><br data-start=\"1862\" data-end=\"1865\" \/>RTX stressed that the disruption was limited to electronic check-in and baggage systems and could be mitigated through manual processes. \u201cWe are working to resolve the issue as quickly as possible,\u201d the company said.<\/p>\n<p data-start=\"2085\" data-end=\"2310\">EasyJet said its operations were running normally. Delta Air Lines expected \u201cminimal impact\u201d and had implemented workarounds to reduce disruption. Ryanair and British Airways\u2019 parent company IAG did not immediately comment.<\/p>\n<p data-start=\"2312\" data-end=\"2485\">Officials said there was no indication Polish airports were affected. Britain\u2019s transport minister Heidi Alexander said she was receiving regular updates on the situation.<\/p>\n","protected":false},"excerpt":{"rendered":"A cyberattack targeting a provider of check-in and boarding systems","protected":false},"author":1,"featured_media":3624,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":1,"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[44,28],"tags":[62,48,50,66],"class_list":["post-3622","post","type-post","status-publish","format-standard","has-post-thumbnail","category-tech","category-travel","tag-crime","tag-feature","tag-international","tag-opinion","cs-entry","cs-video-wrap"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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