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\u201cThe study will allow us to take stock of where we are, highlight what is working, and, most importantly, provide actionable insights to strengthen the competitiveness and inclusivity of our communications space,\u201d ESCCOM explained.<\/p>\n
The study will cover three priority areas:<\/strong><\/p>\n \u00b7 Telecommunications: mapping infrastructure such as backbone networks, towers, and data centres; analyzing competition and pricing structures; and assessing service affordability, quality, and consumer satisfaction.<\/p>\n \u00b7 Broadcasting: evaluating the sector\u2019s structure, performance, and capacity; identifying barriers to entry; and mapping both licensed and unlicensed service providers to ensure content diversity and fair competition.<\/p>\n \u00b7 Postal and courier services: examining the sector\u2019s regulatory environment, modernization prospects, and integration with emerging digital commerce platforms.<\/p>\n The consultancy leading the study will be tasked with designing and implementing data collection tools\u2014including surveys, interviews, and questionnaires\u2014and engaging a wide spectrum of stakeholders.<\/p>\n These will range from government and industry operators to civil society and consumers.<\/p>\n Through this inclusive approach, ESCCOM intends not only to capture the technical and economic realities of the sector but also to give voice to ordinary citizens whose experiences as end-users are critical to shaping meaningful reforms.<\/p>\n The resulting report will provide a set of detailed findings, insights, and strategic recommendations that will guide regulatory, investment, and policy decisions in the coming years.<\/p>\n For Eswatini, the stakes are high. Digitalisation has increasingly been recognised as a key driver of sustainable development, with the potential to bridge social divides, empower entrepreneurs, and position the country competitively in the regional and global economy.<\/p>\n \u201cCommunications are no longer a luxury; they are the backbone of modern life. By strengthening this sector, Eswatini will ensure that every citizen, business, and institution has a fair opportunity to participate in and benefit from the digital economy,\u201d Dlamini emphasised.<\/p>\n The ESCCOM market study is expected to be completed within the implementation window of the Eswatini Digitalisation Strategy (2024\u20132028).<\/p>\n Once finalised, its findings will be shared with stakeholders and inform concrete reforms across the communications spectrum.<\/p>\n By embarking on this bold review of the communications sector, Eswatini is laying the foundation for a digital future that prioritises affordability, accessibility, and innovation.<\/p>\n The outcome will not only reshape the country\u2019s regulatory and policy frameworks but also pave the way for greater efficiency in public service delivery, stronger economic resilience, and improved quality of life for citizens.<\/p>\n In an increasingly interconnected world, Eswatini\u2019s determination to place digitalisation at the centre of national development sends a clear message: the future is digital, and the Kingdom intends to embrace it fully.<\/p>\n","protected":false},"excerpt":{"rendered":"By Kwanele Dhladhla The Kingdom of Eswatini has taken a major step toward reshaping its digital future with…","protected":false},"author":1,"featured_media":4291,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":0,"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[21,22,24,25],"tags":[46,55,73,58],"class_list":["post-4284","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","category-eswatini-daily-news","category-future","category-national","tag-africa","tag-business","tag-eswatini","tag-national","cs-entry","cs-video-wrap"],"yoast_head":"\n