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\u201cI didn\u2019t even have a speed point or a QR code,\u201d said Thobile Dlamini, who sells handmade soaps.
Dlamini said she missed out on multiple sales due to network issues and payment confusion. \u201cThey need to make this system more accessible to small traders who don\u2019t have all these gadgets,\u201d she said.
For Bheki Mabuza, who sells vintage sunglasses, the experience was smoother.
\u201cIt kept things safe and simple. No one tried to rob me. No stress over change. But yes, if your phone dies or your data finishes, you\u2019re in trouble.\u201d said Mabuza.
Several vendors selling art, clothes, and accessories reported that festivalgoers appeared more interested in the ambiance and aesthetic than actually making purchases.
\u201cI had ladies trying on dresses, posing for selfies, then walking off,\u201d said Nokwanda Nxumalo, a clothing designer.
Skincare and craft vendors echoed that sentiment, saying many customers browsed and complimented their products but ultimately spent their money on wine, food, and alcohol.
\u201cLuju is for photos, drinks, and performances,\u201d said Zanele Simelane, who sells tote bags.
However, others appreciated the organization and security. Sibusiso Maseko, who sells snacks, said, at least they weren\u2019t scattered everywhere. The stalls were neat, and there were no fights or stolen items.
Despite the financial letdown, most vendors said they would still return next year mainly for brand exposure and visibility.<\/p>\n